Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Uppingham | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Uppingham is a GPhC registered online pharmacy weight loss clinic serving patients in Uppingham and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for information collected through our online pharmacy service. As a regulated healthcare provider, we take your privacy seriously and apply the highest standards of data security and confidentiality to all patient information we hold.

2. Data We Collect

When you use our services, we may collect the following types of personal information:

• Identity and contact data: Full name, date of birth, home address, email address, and telephone number.
• Health and medical data: Medical history, current medications, weight, BMI, lifestyle information, and any clinical details required for safe prescribing and dispensing.
• Payment data: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and browsing behaviour on our website.
• Communications data: Records of any correspondence, queries, or consultations you submit to us.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatment safely and appropriately.
• Issue prescriptions and dispense medications following pharmacist approval.
• Arrange delivery of your medication, typically within 1 working day of pharmacist approval.
• Maintain accurate medical and dispensing records as required by pharmacy law.
• Communicate with you regarding your treatment, orders, or any clinical concerns.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• Improve our services and website functionality.

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance and usage. You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

5. Sharing Your Data with Third Parties

We do not sell or share your personal data for marketing purposes. We may share your information with trusted third parties only where necessary, including:

• Prescribing partners and clinical staff involved in your care and treatment.
• Delivery and logistics providers to fulfil your medication orders.
• Payment processors to securely handle transactions.
• IT and platform providers who support the operation of our website and systems.
• Regulatory and legal authorities where we are required to disclose information by law, such as the GPhC, NHS bodies, or law enforcement agencies.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and pharmacy regulatory guidelines, typically for a minimum of eight years for adult patients. After this period, data is securely deleted or anonymised unless we are required to retain it for longer by law.

7. Your Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the information we hold about you, the right to request corrections to inaccurate data, and the right to request deletion of your data in certain circumstances. You also have the right to restrict or object to certain types of processing and to request that your data be transferred to another provider where technically feasible.

To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us:

Pharmacy Weight Loss Uppingham
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.